TIDAL “This album was not found”

[Marco_Cecchi]

Roon Core Machine

Windows 10 Pro 64 bit
Intel Core i7-3530M CPU @ 2.90 GHz
8GB RAM
Roon Version: 1.8 (build 898)

Networking Gear & Setup Details

Asus RT-AX68U

Connected Audio Devices

Topping D30 pro via USB

Number of Tracks in Library

12.074 tracks

Description of Issue

When I select a specific album (see below) from a TIDAL playlist with Roon I get a “This album was not found” message.

I can’t find it even looking for in the artist’s discography.
The same album unavailable in Roon is instead present in TIDAL app.

This is the record obtained exporting the TIDAL playlist from ROON in csv format.

I’m a little suspicious of that special character in the album title…

Thanks, Marco

[jamie]

Hi @Marco_Cecchi

Sorry to hear about your trouble here. It looks like there were some licensing changes occurring on various versions of this Single and compilation about the time that you reported this.

Has availability of this title been restored to your Roon Library? If not please delete the album from Roon and add it directly in TIDAL.

Please let us know if this helps. Thanks!