Tidal "This track is currently not available in Tidal" error message displaying when playing tracks

Core Machine (Operating system/System info/Roon build number)

HP Elitedesk i7 800 G5, Roon server Core 1.8 build 764, Win10
16gb ram, i7-9700T

iinet modem, Orbi RBs50 master and slave.
PC connected directly to master via ethernet.

Audio Devices (Specify what device you’re using and its connection type - USB/HDMI/etc.)

Ropieee RPI4/Pi2AES Hat end point

Description Of Issue

I’m seeking help to diagnose why in the last few days, I am now seeing Tidal error messages when selecting tracks for playback via Roon.

I get an error message and the track either plays or Roon will skip one or multiple tracks and randomly play a song in the album. When I select the same album or track in Tidal I have no issues with playback, skipping through the track list, no jumps or issues are experienced.

  1. I have tried rebooting my modem, Orbi, and NBN incoming unit. Issue still persists.
    This issue has only recently started (Maybe in the last few days)
    Network is unchanged, and Roon has been working fine before.
    ISP speed test says 51mb down, 18.5 up.
  2. I have tried disabling and reconnecting/loading Tidal as an account.
    This doesn’t improve things.
  3. I have tried hitting sync library, no fix.
  4. I have tried changing my router DNS to 8.8.8.8 and 8.8.4.4 no fix.
  5. I have tried multiple Roon cores
  6. No issues are experienced via Tidal app

Please help, this is frustrating.


13 posts were merged into an existing topic: Tidal tracks skipping: “The track is not currently available from TIDAL”