Tidal - too many errors, stopping

[Martin_Dean]

Core Machine (Operating system/System info/Roon build number)
Roon 1.7 (build 6.10)
128GB, i9 1080. Multipurpose machine.

Network Details (Including networking gear model/manufacturer and if on WiFi/Ethernet)
Wired, 1GB Ethernet - no known connection issues.

Audio Devices (Specify what device you’re using and its connection type - USB/HDMI/etc.)
Focusrite Scarlet 4i4 - USB 3.1 to host PC
Tannoy Gold 8’s TSR COnnections to Focurite (PC Setup)
Node 2i (Wired), Arcam / B&W Setup

Description Of Issue
Tidal is logged in successfully. Attempts to play any track result in

‘Track Not Available on Tidal’

and

‘Too Many Failures Stopping Playback’

Separately logging into Tidal (Same credentials, and can play natively on the PC with no issues.

Restarting, resyncing, disabling/enabling, and logging in again all make no difference.

Tidal is the only music source.

Thanks in advance!

[nuwriy]

Hello @Martin_Dean, and welcome to the community! My apologies for the issue here, are you only having issues playing to a certain endpoint, or are all endpoints (including your computer’s system output) having this issue?

[Martin_Dean]

Hi Nuwiry,

Apologies I have just spent the last few days moving house, so don’t have access much of kit till the van gets here! I am about to try and set this up again with just the 2i wirelessly and headphones - I will report back shortly!

[nuwriy]

Hey @Martin_Dean, no worries! I’ll be around.