TIDAL tracks . not available via Roon

[Stephen_Wilson]

Core Machine (Operating system/System info/Roon build number)

Roon 1.7 > MacBook Pro Mojave version 10.14.6

Network Details (Including networking gear model/manufacturer and if on WiFi/Ethernet)

Antipodes EX Network Stramer

Audio Devices (Specify what device you’re using and its connection type - USB/HDMI/etc.)

Kii Three Control > Kii Three

Description Of Issue

When I search in TIDAL for Roger Warters I find many of his albums, however, when I dom the same search in TIDAL via Roon I only get ‘Wish You Were Here’ which is actually Pink Floyd, does anyone know why?

Thanks.

[dylan (Dylan Caudill)]

Hi @Stephen_Wilson,

Can you share a screenshot of what you’re seeing in Roon?

What is the region for your TIDAL account?

[Stephen_Wilson]

Attached.

[Stephen_Wilson]

This is what I find in TIDAL

[dylan (Dylan Caudill)]

Hi @Stephen_Wilson,

Are the albums favorited in TIDAL?

Can you try logging out of TIDAL in Roon and back in by going to Settings > Services?

[Rugby (aka Daniel or Big Dan)]

It looks like you have the Tidal “Wish You Were Here” in your library. If you keep scrolling down, main artist albums not in your library are further down, after all the library stuff.

[Stephen_Wilson]

Oh, right yes your correct, seems I’ve wasted your time, my apologies, Steve.