Tidal trial plays everywhere except when I try to use it within Roon. Please help

Roon Core Machine

Networking Gear & Setup Details

Connected Audio Devices

Trying to use Tidal free trial with my small green computer server with roon and my MSB dac. I have made sureTidal is only on with my server. If I try to play it says too many mistakes and failures. Not a single note of music will play.
thanks Nick

Number of Tracks in Library

Description of Issue

You using the free tier or a trial of the hifi or hifi+. I ask as you can’t use the free tier at all in 3rd party applications Tidal don’t allow it.

1 Like

Hey @Nicholas_Hyde sorry for the delay in getting back to you about this! I appreciate your patience.

We wanted to check in and see if you were still experiencing issues with Roon and TIDAL? Did CrystalGipsy’s reply help to clarify the issue?

Let us know if you’re still in need of some troubleshooting assistance, we’re happy to help!

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