# Time for Roon Management to Speak! MIA **URL:** \ **Category:** Feedback\ **Created:** [February 13, 2021, 12:28pm UTC](https://community.roonlabs.com/t/time-for-roon-management-to-speak-mia/143501 "2021-02-13T12:28:32Z")\ **Posts on this page:** 15\ **Page:** 1
**Author:** ![PhilG](https://community.roonlabs.com/letter_avatar/philg/32/5_5575768a8748004e209b776fc1b2916d.png) [@PhilG](https://community.roonlabs.com/u/PhilG)\ **Post date:** [February 13, 2021, 12:28pm UTC](https://community.roonlabs.com/t/time-for-roon-management-to-speak-mia/143501/1 "2021-02-13T12:28:32Z")
Roon Sr.Management, It has been four days since the release of 1.8. I appreciate the new modern look and feel, but you would have to agree the testing including regression testing of previous features was woefully lacking in all areas. This is an understatement! Roon Sr. Management needs to acknowledge the situation and reassure your loyal and faithful customers what you are doing to address the many Serious issues and in what time frame. It’s long overdue! Please show some leadership and accountability. It will look better than it does now. Phil ---
**Author:** ![Sloop\_John\_B](https://community.roonlabs.com/user_avatar/community.roonlabs.com/sloop_john_b/32/48211_2.png) [@Sloop\_John\_B](https://community.roonlabs.com/u/Sloop_John_B)\ **Post date:** [February 13, 2021, 12:40pm UTC](https://community.roonlabs.com/t/time-for-roon-management-to-speak-mia/143501/2 "2021-02-13T12:40:38Z")
They are not missing at all. > [@List of updates from Roon on 1.8 issues](https://community.roonlabs.com/t/list-of-updates-from-roon-on-1-8-issues/143262): > > I wanted to ensure that responses from the Roon team are easily accessible in one thread; it is hard to keep up to date on every topic/issue. I am limiting the list to only show issues that are either being investigated by Roon, or are actively being resolved. I also want to make some distinction between issues that are effecting a minority of users which will require technical support specific to their control/core/endpoint setup, and functionality/behaviour across all users that will either … And obviously they are very busy trying to get people with serious service issues sorted as quickly as possible. Out of a matter of interest did you ever post on a Microsoft forum for Bill Gates to show up and explain the new Word UI? .sjb ---
**Author:** ![Klaus\_Kammerer1](https://community.roonlabs.com/user_avatar/community.roonlabs.com/klaus_kammerer1/32/123872_2.png) [@Klaus\_Kammerer1](https://community.roonlabs.com/u/Klaus_Kammerer1)\ **Post date:** [February 13, 2021, 12:49pm UTC](https://community.roonlabs.com/t/time-for-roon-management-to-speak-mia/143501/3 "2021-02-13T12:49:55Z")
> [@Sloop\_John\_B](#): > > Out of a matter of interest did you ever post on a Microsoft forum for Bill Gates to show up and explain the new Word UI? I don’t think they have as many management levels at Roon as at MS 😉 ---
**Author:** ![Lonek](https://community.roonlabs.com/letter_avatar/lonek/32/5_5575768a8748004e209b776fc1b2916d.png) [@Lonek](https://community.roonlabs.com/u/Lonek)\ **Post date:** [February 13, 2021, 1:05pm UTC](https://community.roonlabs.com/t/time-for-roon-management-to-speak-mia/143501/4 "2021-02-13T13:05:58Z")
> [@PhilG](#): > > was woefully lacking in **all** areas. You’re wrong. Not in **all** areas. For example: there was no report that the information about the need to update was not displayed … Your thesis has been disproved. ---
**Author:** ![HWZ](https://community.roonlabs.com/user_avatar/community.roonlabs.com/hwz/32/48425_2.png) [@HWZ](https://community.roonlabs.com/u/HWZ)\ **Post date:** [February 13, 2021, 1:41pm UTC](https://community.roonlabs.com/t/time-for-roon-management-to-speak-mia/143501/5 "2021-02-13T13:41:12Z")
> [@PhilG](#): > > This is an understatement! No, it isn’t. **It’s a gross overstatement.** (And we all know the adjective “gross” has more than one meaning in English…) ---
**Author:** ![PhilG](https://community.roonlabs.com/letter_avatar/philg/32/5_5575768a8748004e209b776fc1b2916d.png) [@PhilG](https://community.roonlabs.com/u/PhilG)\ **Post date:** [February 13, 2021, 2:01pm UTC](https://community.roonlabs.com/t/time-for-roon-management-to-speak-mia/143501/6 "2021-02-13T14:01:01Z")
I think you guys are reading a little too much into my comment. I’m just suggesting a little more communication form Roon. I built enterprise software for a living and fully appreciate what goes into rolling out a chance of this magnitude. You never can catch all the bugs, but you do hope to identify the big ones. I’m confident Roon will respond quickly and resolve the big ones. I just felt Roon could say something like this considering the flood of related comments. Thanks ---
**Author:** ![Mark\_Hyland](https://community.roonlabs.com/letter_avatar/mark_hyland/32/5_5575768a8748004e209b776fc1b2916d.png) [@Mark\_Hyland](https://community.roonlabs.com/u/Mark_Hyland)\ **Post date:** [February 13, 2021, 2:37pm UTC](https://community.roonlabs.com/t/time-for-roon-management-to-speak-mia/143501/10 "2021-02-13T14:37:41Z")
This thread is a waste of internet space. ---
**Author:** ![bbrip](https://community.roonlabs.com/letter_avatar/bbrip/32/5_5575768a8748004e209b776fc1b2916d.png) [@bbrip](https://community.roonlabs.com/u/bbrip)\ **Post date:** [February 13, 2021, 2:57pm UTC](https://community.roonlabs.com/t/time-for-roon-management-to-speak-mia/143501/11 "2021-02-13T14:57:20Z")
> [@Xekomi](#): > > The execs have been pretty [damn](https://community.roonlabs.com/u/danny/activity) [active](https://community.roonlabs.com/u/brian/activity) and responsive to criticism. Maybe learn to stan before opining 😉 Well @brian silently sort off admitted they released half-cooked goodies. But thats not an apology from mgmt, which I believe would indeed be on order. ---
**Author:** ![bbrip](https://community.roonlabs.com/letter_avatar/bbrip/32/5_5575768a8748004e209b776fc1b2916d.png) [@bbrip](https://community.roonlabs.com/u/bbrip)\ **Post date:** [February 13, 2021, 2:58pm UTC](https://community.roonlabs.com/t/time-for-roon-management-to-speak-mia/143501/12 "2021-02-13T14:58:22Z")
yep, some posts are indeed. ---
**Author:** ![bbrip](https://community.roonlabs.com/letter_avatar/bbrip/32/5_5575768a8748004e209b776fc1b2916d.png) [@bbrip](https://community.roonlabs.com/u/bbrip)\ **Post date:** [February 13, 2021, 3:04pm UTC](https://community.roonlabs.com/t/time-for-roon-management-to-speak-mia/143501/14 "2021-02-13T15:04:26Z")
Grown ups apologize when they F.U. They said they „listen“ following 1.7 mess just to throw out 1.8 without any beta testing. Little learning. ---
**Author:** ![PhilG](https://community.roonlabs.com/letter_avatar/philg/32/5_5575768a8748004e209b776fc1b2916d.png) [@PhilG](https://community.roonlabs.com/u/PhilG)\ **Post date:** [February 13, 2021, 3:09pm UTC](https://community.roonlabs.com/t/time-for-roon-management-to-speak-mia/143501/15 "2021-02-13T15:09:56Z")
I appreciate you providing this information. It is very encouraging. Thanks ---
**Author:** ![Sloop\_John\_B](https://community.roonlabs.com/user_avatar/community.roonlabs.com/sloop_john_b/32/48211_2.png) [@Sloop\_John\_B](https://community.roonlabs.com/u/Sloop_John_B)\ **Post date:** [February 13, 2021, 3:49pm UTC](https://community.roonlabs.com/t/time-for-roon-management-to-speak-mia/143501/16 "2021-02-13T15:49:57Z")
> [@bbrip](#): > > Grown ups Indeed. .sjb ---
**Author:** ![DaveNightmare](https://community.roonlabs.com/letter_avatar/davenightmare/32/5_5575768a8748004e209b776fc1b2916d.png) [@DaveNightmare](https://community.roonlabs.com/u/DaveNightmare)\ **Post date:** [February 15, 2021, 7:40pm UTC](https://community.roonlabs.com/t/time-for-roon-management-to-speak-mia/143501/17 "2021-02-15T19:40:00Z")
So the “Roon defenders” are perfectly OK with them initiating a TSUNAMI of backlog work that will take months just to repair 1.8 to the point where the customer upheavel and protest will decrease. My compliments to you, as your level of patience and indulgence as paying customers is indeed quite admirable. ---
**Author:** ![SukieInTheGraveyard](https://community.roonlabs.com/user_avatar/community.roonlabs.com/sukieinthegraveyard/32/194788_2.png) [@SukieInTheGraveyard](https://community.roonlabs.com/u/SukieInTheGraveyard)\ **Post date:** [February 15, 2021, 7:50pm UTC](https://community.roonlabs.com/t/time-for-roon-management-to-speak-mia/143501/19 "2021-02-15T19:50:46Z")
I’m not a “Roon defender”, just a satisfied customer. If I wasn’t satisfied then I’d take my business elsewhere. Pretty simple really. ---
**Author:** ![Mike\_O\_Neill](https://community.roonlabs.com/user_avatar/community.roonlabs.com/mike_o_neill/32/335505_2.png) [@Mike\_O\_Neill](https://community.roonlabs.com/u/Mike_O_Neill)\ **Post date:** [February 17, 2021, 11:29am UTC](https://community.roonlabs.com/t/time-for-roon-management-to-speak-mia/143501/20 "2021-02-17T11:29:03Z")
Why don’t you look for an alternative, there is such a great variety of high quality audio library, player systems out there 😟😈😈