Titan Hard Drive Harness Installed Backward Preventing SSD Installation (ref#WPTBGL)

[Greg_Hayes]

What’s happening?

· Something else

How can we help?

· None of the above

Other options

· Other

Describe the issue

Titan Hard Drive harness installed backward - see attached photo. This forced me to install my SSD upside down and I can't secure it because the screw holes are in the wrong spot when it is upside down.

Describe your network setup

NA

[benjamin]

Hey @Greg_Hayes,

Thanks for the report - best next steps here are to get in touch with our RMA department. To do so, open the Typeform link below and select ‘other’ followed by 'This issue is related to a physical component":

Typeform link : Nucleus Troubleshooting

Screenshot for reference:

They’ll get this situation sorted out for you moving forward.