Too many failures stopping playback.. Qobuz

Support
1

Roon Core Machine

Free trial version of Roon. Free trial version of Qobuz. This is a new setup. Latest version of Roon and Qobuz.
Windows 10
i7-2600K@3.4GHz
16GB RAM

Networking Gear & Setup Details

Arris Surfboard SB6183
Netgear Ethernet Switch GS308v2
Google Mesh AC-1304
Using wired Ethernet

Connected Audio Devices

OPPO UDP-203
RoPieee to Rotel RC-1570 via USB
Sonos devices - 3 Connect Gen 1, Play1, and Play 3

Number of Tracks in Library

6271 tracks

Description of Issue

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Whenever I try to play anything from Qobuz I get the message “too many failures. Stopping playback” although it never started. Tidal works fine. My library works fine and live radio works fine.

2

Navigate to Settings-Services and then click on “Edit” for Qobuz. What does it say below “Streaming Quality”?

3

3 posts were split to a new topic: No stream formats available for Qobuz

4

Hi @Richard_White,

I’d like to echo StopMakingSense here — Can you share a screenshot of that Settings > Services > Qobuz for us?

Are you able to play Qobuz content (in full, not just 30s clips) in their app/web player?

5

Screenshot with error message is attached.

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image1481×997 188 KB

Resulting playback after fixing. Media Room is direct to OPPO UDP203. Master Bedroom is Raspberry Pi running RoPieee to Rotel via USB.
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image1125×2436 216 KB

7

Hey @Richard_White,

We’re terribly sorry we haven’t followed up on this post until today. We’re still catching up on Dylan’s interactions since he’s no longer part of the Roon team.

I wanted to ask if this was still an issue? We’d love to help if there’s anything to help with :nerd_face: