Track skipped without playing

I’d appreciate @support looking at this gif, which I converted from a screen capture of the process of my tracks skipping without playing.

I confirmed before making this screen capture that

  1. my NAS was mounted
  2. I could play the track using Apple Music (playing the local file)

Still, when I played it in Roon, Roon skipped over all tracks on the album.

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Hello @Dan_Levy ,

So we can better assist you, please provide a brief description of your current setup using this link as a guide.

Make sure to describe your network configuration/topology, including any networking hardware currently in use, so we can have a clear understanding of how your devices are communicating.

Does this issue only impact one zone or does it impact multiple zones (such as System Output for example)?

@noris, I am currently testing my Eero system entirely in wi-fi mode, rather than the mix of wi-fi-only and ethernet-connected Eero nodes that I have been using. I suspect there may have been an ethernet loop which was causing some of the network problems I’ve been having. I will update you. Thanks for reaching out.

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