Track Stopped Due to LostEndpoint

Core Machine (Operating system/System info/Roon build number)

Linux Fedora OS/ Roon Ver 1.8 (Build 790)

Network Details (Including networking gear model/manufacturer and if on WiFi/Ethernet)

Manufacturer: Linksys LLC
Model: EA9500
Connected wired to gig ethernet port. both Core and endpoints

Audio Devices (Specify what device you’re using and its connection type - USB/HDMI/etc.)

Pi 4b (ropiee) (Roon Bridge 1.7)usb 2.0 → SMSL SU-9 DAC /USB
Pi 4b (VitOS) Roon Bridge 1.7)usb 2.0 → Ifi DAC /USB

Description Of Issue

Constantly getting lost connection to Roon endpoints and the network connection is hard wired with static IP assignments. Sometimes right away disconnects, sometimes after a few songs either with local FLAC or Tidal/Qobuz.
Problem started after latest update. I do have 2 wireless Pi endpoints and they also disconnect periodically. I have changed the ethernet cables, Restarted Router and Modem with no change.

</snippet of log>

–[ SignalPath ]---------------------------------------------
SignalPath Quality = Lossless
Source Format=Flac 44100/16/2 BitRate=944 Quality=Lossless
Output OutputType=Local_Alsa Quality=Lossless SubType= Model=SMSL USB AUDIO

04/15 09:37:47 Trace: [SMSL USB AUDIO] [raatclient] GOT [6] {“status”:“Lost”,“reason”:{“reason”:“device_not_available”}}
04/15 09:37:47 Trace: [MQA-KEF] [zoneplayer/raat] Got ‘lost’ response
04/15 09:37:47 Trace: [MQA-KEF] [zoneplayer/raat] Endpoint SMSL USB AUDIO State Changed: Playing => Idle
04/15 09:37:47 Trace: [MQA-KEF] [zoneplayer/raat] lost endpoint. stopping stream
04/15 09:37:47 Debug: [raat/tcpaudiosource] disconnecting
04/15 09:37:47 Warn: [zone MQA-KEF] Track Stopped Due to LostEndpoint
04/15 09:37:47 Info: [zone MQA-KEF] OnPlayFeedback StoppedLostEndpoint
04/15 09:37:47 Trace: [zone MQA-KEF] Suspend
04/15 09:37:47 Info: [zone MQA-KEF] OnPlayFeedback Stopped
04/15 09:37:47 Info: [zone MQA-KEF] Canceling Pending Sleep
04/15 09:37:47 Info: [audio/env] [zoneplayer → stream] All streams were disposed
04/15 09:37:47 Trace: [MQA-KEF] [Lossless, 16/44 FLAC => 16/44] [100% buf] [PAUSED @ 1:48/3:49] Rolling in the Deep - Adele
04/15 09:37:47 Info: [audio/env] [zoneplayer → stream → endpoint] All streams were disposed
04/15 09:37:47 Info: sleep 40ms after flush
04/15 09:37:47 Info: [audio/env] [zoneplayer] All streams were disposed

Please advise,
Thank you
George Muniz

Additional Info

What are the tcp ports used by roon server and the roonraat connections. I was going to do a tcp trace but not sure what else that will tell me that the logs are not.

Hey @George_Muniz,

Welcome to the Roon community :wave:

You’ve got everything right in the first go - thank you for posting in the #support category when you ran into an issue. We’re falling short in replying much sooner than we are - I am very sorry for the delay :pleading_face:

I was wondering, are you still experiencing disconnection of your audio endpoints? If so, I’ll move this thread to our technical team’s queue right away.

Thanks in advance :pray:

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