Ran an export of my 25k-ish-track library. 20ish tracks failed to export, and they all had the same thing in common: three periods in the album name. Maybe the filesystem is expecting you to escape the periods? Here’s an excerpt from my roon_log (I know, I know, bad boy, shouldn’t look inside the support package, but it let me diagnose this issue):
10/06 22:50:33 Debug: [export] compute output path, newdir: The Dresden Dolls/Yes, Virginia…, cachedir: The Dresden Dolls/Yes, Virginia…
10/06 22:50:33 Debug: [export] test tmppath: C:\Users\Joe_2\AppData\Local\Temp.roonexportdata-9c7f6967-e5e0-46a9-8446-0885a49fcd96\5fcab121-9685-406b-acd5-2b9377abb044.m4a
10/06 22:50:33 Debug: [easyhttp] GET to http://192.168.1.102:9100/file/4627b856-91f1-4b20-8c75-201ef0844ccb/4300546865204472657364656e20446f6c6c732f5965732c2056697267696e69612e2e5f2f30392053686f726573204f662043616c69666f726e69612e6d3461.m4a
10/06 22:50:36 Trace: [export] scaling image 1024,1024 => 1141,1023 correct_aspect=1.11455108359133
10/06 22:50:36 Error: [export] Could not copy file C:\Users\Joe_2\AppData\Local\Temp.roonexportdata-9c7f6967-e5e0-46a9-8446-0885a49fcd96\5fcab121-9685-406b-acd5-2b9377abb044.m4a to The Dresden Dolls/Yes, Virginia…/1-09 Shores of California.m4a: Result[Status=UnexpectedError, ErrorText=System.IO.DirectoryNotFoundException: The system cannot find the path specified.
at Base.IO.LongPathCommon.GetFileHandle(String normalizedPath, FileMode mode, FileAccess access, FileShare share, FileOptions options)
at Base.IO.LongPathFile.Open(String path, FileMode mode, FileAccess access, FileShare share)
at Roon.FileSystem.AttachedFileSystem.<>c__DisplayClass3f.b__3c()
at System.Threading.Tasks.Task`1.InnerInvoke()
at System.Threading.Tasks.Task.Execute()
— End of stack trace from previous location where exception was thrown —
at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw()
at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
at Roon.FileSystem.AttachedFileSystem.d__41.MoveNext()]
at Base.IO.LongPathCommon.GetFileHandle(String normalizedPath, FileMode mode, FileAccess access, FileShare share, FileOptions options)
at Base.IO.LongPathFile.Open(String path, FileMode mode, FileAccess access, FileShare share)
at Roon.FileSystem.AttachedFileSystem.<>c__DisplayClass3f.b__3c()
at System.Threading.Tasks.Task`1.InnerInvoke()
at System.Threading.Tasks.Task.Execute()
— End of stack trace from previous location where exception was thrown —
at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw()
at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
at Roon.FileSystem.AttachedFileSystem.d__41.MoveNext()]
I’m exporting from a core on a Mac Mini to a client on a Windows 10 box. Happy to send the whole support package if helpful.
Same here. Genesis “…And Then There Were Three” was not imported until changing folder name to “And Then There Were Three”.
Roon Server - xUbuntu, Intel NUC. Multiple Roon Bridge (NUCs, Raspberry Pi, Cubox, Odroid).
Hi @Sallah_48 ---- Thank you for chiming in here and sharing your observations with me.
Upon seeing your report I setup a test core to see what I can come up with whil trying to export a track with “…” in it.
Core = MacBook Air (v1.5 B323)
Artist = Pink Floyd
Song = “The Gold It’s in the…”
As you can see from my screenshot below I had no issues during export:
Thanks for verifying that you are running on a Windows based machine @Sallah_48 , I am going to have one of our tech team members confirm what the experience is like on a Win10 core. I will let you know what they come up with.
All — Letting you know that our tech team has been able to re-create this behavior in house and have taken out a ticket with our DEV team for further investigation.
While I cannot say for certain as to when this behavior will be addressed, I can however assure you that I will be certain to keep thread up to date with any feedback provided to me from the team. Your patience during this process is greatly appreciated!
Looking in the log file and searching for “error” it Shows e.g.:
06/17 23:24:00 Debug: [export] compute output path, newdir: Mylène Farmer/L'Autre..., cachedir: Mylène Farmer/L'Autre...
06/17 23:24:00 Debug: [export] test tmppath: C:\Users\Frank\AppData\Local\Temp\.roonexportdata-8db4637f-c274-4ecd-9e09-e6aa49888a4c\9ad81afe-233e-4693-b709-30390e180189.flac
06/17 23:24:00 Debug: [easyhttp] GET to http://192.168.1.110:9100/file/3de35429-c311-4b02-8f67-309518fab753/43004d4b2f4d7573696b2f506f70526f636b2f4d796c656e65204661726d65722f4c272041757472652f3033204c272041757472652e666c6163.flac returned after 0 ms, status code: 200
06/17 23:24:04 Debug: [export] path as bytes: 4D-79-6C-65-CC-80-6E-65-20-46-61-72-6D-65-72-2F-4C-27-41-75-74-72-65-2E-2E-2E-2F-31-2D-30-33-20-4C-27-41-75-74-72-65-2E-66-6C-61-63
06/17 23:24:04 Debug: [export] path as string: Mylène Farmer/L'Autre.../1-03 L'Autre.flac
06/17 23:24:04 Error: [export] Could not copy file C:\Users\Frank\AppData\Local\Temp\.roonexportdata-8db4637f-c274-4ecd-9e09-e6aa49888a4c\9ad81afe-233e-4693-b709-30390e180189.flac to Mylène Farmer/L'Autre.../1-03 L'Autre.flac: Result[Status=UnexpectedError, ErrorText=System.IO.DirectoryNotFoundException: Das System kann den angegebenen Pfad nicht finden.
Is there an easy way to have those 44 failed tracks listed and a way to fix it?
I moved your post over to an existing topic on the subject. There is a ticket with out dev team that is under investigation, as mentioned in @eric’s post above.
Based on the logs you shared, it looks like the files that experienced this issue all have three periods in the path, which is why they failed to export.
We can’t say for sure when this will be a addressed, but we will be sure to keep everyone updated here when we receive feedback from the team!
Hi @dylan, thanky for moving my post; my use case: my girl friend and I moved together and I am in the process to put our Collections together, means: I would like to get rid of all the duplicates by exporting our combined library; therefore would appreciate a fix very much to save a lot of manual work …
I’m trying to search for this existing topic to read up on.
I’m in same situation. But interestingly, this bug only affects exporting flac.
Exporting by the “same” album if exporting as dsf, then Roon seem to “append” the “(2)” so the path becomes “…And Then There Were Three… (2)” which Windows 10 can cope with since dots are not trailing in the name.
I’ll need to Google this ellipse char and how to type this (instead of copy and paste from your char).
Interestingly,
, end result is, underscore?
Same in Mac,
This is “okay” workaround, at least unblock my exporting.
Side effect (probably expected) is Roon is not coalescing this album with the others with the same title, except on ellipse versus 3 dots, hence treats replaced album name as separate and not as different versions.
