Tracks on Linn stop one second before completion [Investigating]

[Frank_Schulze1 (Frank Schulze)]

Roon Core Machine

ROCK NUC i5 Roon 2.0

Networking Gear & Setup Details

Fritz!Box 6591 Cable

Connected Audio Devices

LINN KLIMAX DSM

Number of Tracks in Library

60000

Description of Issue

within a playlist track stops 1 sec before the end when the next track has a different format or sampling rate, see the attached fotos

send this issue also to Linn Products support

[Robert_Zinn (MAC & LINN)]

ISP Modem/router>NucleusPlus >Seagate 8TB HD>LINN SELECTDSM >McIntosh C452 >Mc2700>Ipad Gen7 Remote
Suddenly today while playing a self made Playlist the tracks in the cue won’t go to next track unless I do it manually. On occasion if track is in same format as next it will crossfade as it should.
Suggestions TIA

[noris]

Hi @Frank_Schulze1 & @Robert_Zinn ,

I’ve merged your two threads into one so we can have the info for this issue in one place.

We’ve seen a few reports of similar behavior before, but we haven’t been able to reliably reproduce this issue in the lab before.

@Frank_Schulze1

within a playlist track stops 1 sec before the end when the next track has a different format or sampling rate

I wonder if this is the missing piece here, are you able to reproduce consistently when you switch between 88.2 kHz/24-bit and 96kHz/24bit? Do the same tracks reproduce the issue each time?

[Robert_Zinn (MAC & LINN)]

This happens to me most often if I rewind the track that’s playing to hear a portion of it again some then go back to play it.

[Frank_Schulze1 (Frank Schulze)]

Hi Noris, yes it happens every time and every time tracks stops exactly 1sec before track end.

I used to have a Klimax DS Katalyst 2 month ago without any issue. And I have Naim muso in my studie without any issue, same network.

Here the answer of the Linn helpline:

Hi Frank,

Thank you for your e-mail

It may be that you have a previous model of DSM selected. The Organik upgrade has not yet been certified by Roon, as they have not yet completed the certification process. As it is not available, you will have selected the old Klimax model and this could result in what you’re seeing.

Once Roon have completed certification, the new Klimax Organik will be added and the full functionality will become available.

Best Regards

Colin

Customer Support

Linn Products Limited

Tel: +44 (0) 141 303 5194

Fax: +44 (0) 141 644 4262

Email: helpline@linn.co.uk

[noris]

Hi @Robert_Zinn & @Frank_Schulze1 ,

Thanks for the additional information. I’ve enabled a deeper debugging mode for your accounts, can you please restart your Roon Core and let me know the exact local time + date + track when you next experience this behavior? Thanks!