Trouble Adding a Network Share

I have a Roon Nucleus+ that I use with a NAS drive (IOSAFE).

Yesterday I installed a new router which changed the IP address of my NAS drive.

I removed the old NAS drive connection (because I couldn’t get it to work again) and I’m trying to add it (with the correct login and password) again but I keep getting this error message (“There was an unexpected error: UnexpectedError”):

This network path - when entered at a browser - DOES work to open File Exporer to the NAS folders. I just can’t get it to work with Roon.

Any suggestions?

Thank you!


Can you try to locate the ip-address of the NAS, and use the ip-address iso of the Nas name.
Such as :
again, ip-adress here is just an example.

Hi @Tom_Gurgui,

As Dirk suggested can you try giving using the IP address and let us know if there is any change?

Can you confirm that the Nucleus is up to date?

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