Trouble connecting Qobuz to Roon on Innuos server (ref#CEXJT3)

Affected Product

Roon

Description of Issue

Qobuz

Roon Server Platform

Roon Server Specifications

Innuos

Connected Audio Devices

Usb

Home Network Details

Ethernet

Hi @philippe_fourure,

I’m afraid there isn’t sufficient descriptive information in your post for us to take troubleshooting action.

If you’ve already double-checked your Qobuz credentials and you’ve added Qobuz to Roon successfully, then most connectivity issues to Qobuz can be resolved by assigning a reliable DNS server to your router’s web administration page. You can also verify that third-party network security is not interfering with your RoonServer machine’s ability to reach the broader internet.

Please create a new topic thread and fill out the template with more complete information about your network topology and audio equipment, and we will respond with more relevant steps as required.