Hi @Peter_Sherman ---- Thank you for the report and sharing your feedback with us, both are appreciated!
To help me better evaluate what could be causing this behavior to occur, may I very kindly ask you to please provide me with the following information:
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Please provide a brief but accurate description of your current setup as seen here.
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Please verify the make/model of the QNAP NAS you’re currently working with and how you are accessing/mounting it in Roon. A screenshot of your storage tab would be very helpful. Furthermore, I am not sure if you’ve given our knowledge base a read yet, but we have very good documentation on the ideal setup for using a NAS with Roon. Just some additional information should it be needed
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I am not very familiar with a QSONIC system and it’s functionality. Can you please provide some further information about this configuration? Also, please confirm what type of file is generated when an export is performed from the QSONIC system.
-Eric