I am having same problem. Nucleus connected to Internet. Running Roon off laptop connected by USB to NAD D3020. Worked fine the other day. Live radio is working. I seem to be able to play saved albums or tracks I saved (from Tidal), but if I try to load Album from tidal, it says “Loading album…” but never does. If I try to play Tidal playlist, such as one of the Masters, I just get a gray box. Thanks.
So we can better assist you, please provide a brief description of your current setup using this link as a guide.
Make sure to describe your network configuration/topology, including any networking hardware currently in use, so we can have a clear understanding of how your devices are communicating.
Does this issue occur for all endpoints, including System Output of the remote?
I just received a Roon update notice, which I installed. Coincidentally, the problem has disappeared. I guess it may have been a temporary Tidal problem. This is the first time I’ve had a problem. Hopefully the last. Thank you.
I’m glad that things are working for you now! Please feel free to reach out if you ever have any other questions or issues. Happy listening
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