The following message was on my Roon ARC site. It said to sent it support:
{
“ipv4_connectivity”: {“status”:“NetworkError”,“status_code”:503,“error”:“”},
“ipv6_connectivity”: {“status”:“NetworkError”,“status_code”:504,“error”:“error: Error: ETIMEDOUT, response code: undefined, body: undefined connected? undefined”},
“external_ip”: {“actual_external_ip”:“73.hhh.iii.jjj”,“actual_external_ipv6”:“2601:aaa:bbb:ccc:ddd:eee:fff:ggg”,“router_external_ip”:“null”},
“natpmp_autoconfig”: {“status”:“NotFound”},
“upnp_autoconfig”: {“server_ip”:“10.0.0.1”,“found_upnp”:true,“error”:“<s:Envelope xmlns:s="http://schemas.xmlsoap.org/soap/envelope/\” s:encodingStyle="http://schemas.xmlsoap.org/soap/encoding/\“>\n<s:Body>\n<s:Fault>\ns:Client\nUPnPError\n\n<UPnPError xmlns="urn:schemas-upnp-org:control-1-0">\n718\nThe port mapping entry specified conflicts with a mapping assigned previously to another client\n\n\n</s:Fault>\n</s:Body>\n</s:Envelope>\n”}
}
Try changing the port ARC uses. As an aside, leaving UPNP enabled on an internet exposed router is not a good practice. Best to manually create the port forwarding rule, if possible on your device.
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