Trouble with TIDAL login

Responding to Dylan Caudill’s request for system information re Tidal login problem:
The problem occurred for the first time last night, March 10, about 8p EDT, and continues this morning, March 11, 1030a EDT. I’m in Pennsylvania.
System: signal comes in via Comcast router into Roon Core machine, which is the Antipodes DX3. From there via ethernet to dCS Rossini as Roon endpoint (if I have my terminology correct), and from there to Aesthetix Metis preamp.
I’ve tried several times to reboot the core machine, including once rebooting both the Core and the Endpoint. I’m using iPad Air 2 as remote and am logging in using Google Chrome.
Thanks for any help with this.
James Heckman