The problem is experienced on another PC, not the core machine:
Windows 10 Pro
Roon 1.7 build 537
Graphics card (in case this is a graphics issue): NVIDIA GeForce RTX 2070
Network Details (Including networking gear model/manufacturer and if on WiFi/Ethernet)
Wired Ethernet network
Audio Devices (Specify what device you’re using and its connection type - USB/HDMI/etc.)
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Description Of Issue
Often (but not every time) when restoring minimised Roon window, the Albums page is blank with a message “Try removing some Focus criteria”. However there is no focus selected. I can solve the problem by using the dropdown list and clicking on Sorted by Artist (or by Date Added) and all my albums appear.
It’s no great hardship but it has been exhibiting this behaviour for a while now (ie prior to the latest update).
I tried clicking on the Focus button from the Albums page when it was showing “Try removing some Focus criteria” and it crashed Roon on the PC (the core, on another PC, remained open).
Do you recall around what time/date the crash occurred (in your local time zone)? Can you please let me know this time and upload a set of logs from the affected PC by using these instructions?
To clarify, the logs would be accessed from the remote PC that had the crash, not the Core PC and the best way to get the logs over to me would be through a shared Dropbox / Google Drive / Send.firefox.com link. Thanks!
