Unable to Access ROCK SMB Data Folder due to Security Policy on Windows (ref#594ITK)

Support
1

Hi! What’s not quite right with Roon?

· None of the above quite fits

None of the above quite fits

· None of these quite match

Tell us what's going on

· Attempting to access the ROCK SMB data folder and receiving this error on Windows "You can't access this shared folder because your organisation's security policy...." etc

Tell us about your home network

· Netgear ORBI23

2

This Roon guide should help.

3

Hi @Simon_Corfield,

Thank you for your post. What you’re encountering is a known issue that results from Windows 11’s more stringent guest access permissions with SMB.

You’ll need to enable guest access permissions in your Windows network settings. Please try the steps in the guide shared above and let us know if you still require assistance.

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