Unable to access Roon after changing computer


I moved everything from my Mac Mini to a mac Pro and changed the OS X from 10.10 to 10.11.

It appears that I cannot log into my account now. I deleted the old Roon app and loaded a new coy. When i sign it, it seems to hang, just saying “Loggin in …”

I can access my account through my browser, so what else should I do?

thanks for any help.


Hi Peter,

Make sure Roon is completely uninstalled from the Mini. This means removing (or renaming) the Roon Library folders on the Mini and deleting the software. Then reinstall Roon as a remote.

See if that helps.

Cheers, Greg

Hi @Peter_Truce ----- Thank you for the report and apologies for the troubles here. Below, I am providing you with two links taken from our FAQ section to aide in this procedure.

  1. How do I fully uninstall Roon from MAC

Because this is always a good practice when using Roon :sunglasses:

  1. How do I backup my Roon database

Let me know how it goes and if you have any further questions, I will be glad to lend a hand.