Unable to access Roon on QNAP due to firewall (ref#WW45KQ)

[14406]

Network Setup

· I use my ISP's router alongside a personal router.

ARC Status

· ARC is *Ready*

Describe the issue

I can't get through the firewall to the roon installed on my qnap

Describe your network setup

Verizon FiOS, CR1000A router, connecting via Ethernet, Qnap, Qnap QTS 5.2.8.3359

[alex_h (Alex)]

Hello @14406,

Thanks for reaching out.

To help us troubleshoot this effectively, could you please provide a few more details about the connection issue?

1. The Scope Are you having trouble connecting via your Roon Remote (on your local network) or via Roon ARC(while away from home)?

2. Firewall Troubleshooting Since connection issues are often related to firewall permissions, could you please try the following?

• Test: Does the connection work if you temporarily disable your firewall?
• Settings: Could you please share a screenshot of the specific exceptions you have added to your firewall?

You can find our official guide on configuring firewalls for Roon here: Roon Knowledge Base: Firewall Setup

Looking forward to your reply.

Thanks.

[14406]

Thanks, Alex. I was too hasty in posting for help. I figured it out. I sincerely appreciate your quick response/outreach and assistance. Cheers.

[vadim]

Hello @14406

Thank you for the update.

Enjoy your music !