I’m a Roon newby but am enjoying it immensely. Have navigated a number of setup issues but am stumped by this one: am unable to add my Synology NAS as a Network share for the Roon Database Backup. Adding the Network Share was not a problem when my Roon core was still on my PC and and my music library was on the Synology NAS (DS723Plus) – but, ever since I moved the core to ROCK on a NUC 13 Plus, I’ve not been able to accomplish a Network Share to my Synology NAS. I ended up moving my music library from the Synology NAS to the SSD in the NUC, which was the goal anyway, and that works fine. Have fiddled with SMS settings on NAS to no effect.
Please use this guide to try and troubleshoot your issue and then share your findings here.
I have taken the steps in this FAQ (confirmed SMB protocols and eliminated special characters from password) – but still no luck. Again, I had no problem with the network share to my Synology NAS when the Roon core was still on my PC.
Is your NAS setup to allow SMB2 connections?
Did you try and substitute the NAS’ name with its IP-Address?
These are my nas settings which allows Rock backs up to the nas OK for me. Then in backup select location / add network share. My location is \FileStore\RoonBackups
Try the smb:// format instead.
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Thanks for all the help. In response to your questions, SMB2 is enabled on my NAS and I have tried substituting the IP address and using the “smb://” language instead of “\” (see screenshots below) – but still no luck.
I notice that the SMB settings for my NAS are a bit different than what Gary has – my setting for “enable server signing” states “disable SMB1 signing on,” instead of simply “disable” which is not available on my drop-down list. Not sure if this makes any difference.
When using the IP address, why are you also using the port number?
–MD
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Try smb://DS723Plus.local
Because I saw the port number included in the IP address on some Roon support slide about accessing a NAS network share, probably for a different purpose though – and, more important, I don’t really know what I’m doing (I didn’t even know the “:5001” was a port number). That being said, I have now tried the IP address without the port number, with no success.
OK one more thing and then I am stumped. Have you tried making your username “everett” (all lower case)?
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add Music to the end after the \
–MD
Me too.
–MD
The Roon app would not let me add anything after the IP address – the field would just immediately go blank. Thx.
Great idea, but it didn’t work. (see screenshot) The good news is that I can just continue backing up to the external Samsung SSD connected directly to the NUC – I just wanted to back up to the NAS as well as an additional safety measure. Years ago, I once had my PC’s SSD drive and its backup external HDD fail simultaneously, so I’m a bit paranoid, esp with all the time I’ve put into Roon “identifying” non-conforming albums in my music library.
Thank you everyone for your ideas. Roon has a great community!
\\10.0.0.14\music
–MD
Is your NAS already connected perhaps?
Good catch. That would explain that the screen went blank when he log in. He is already logged in.
Need to see what is in back of dialog box.
–MD
Thanks BlackJack - but I don’t understand the question. Already connected how?
When I had the Roon server installed on my Windows PC, it was able to access (was “connected to?”) the NAS (which is where my music was stored) as a network share – but ever since I moved the core to a NUC 13 Plus ROCK, I’ve not been able to access the NAS as a network share, which is why I moved my music library to the internal storage SSD on the NUC ROCK. Apologies if this is all unnecessary information.