Network Details (Including networking gear model/manufacturer and if on WiFi/Ethernet)
Asus AC2600 router
Audio Devices (Specify what device you’re using and its connection type - USB/HDMI/etc.) *
Mytek Brooklyn Bridge
Description Of Issue
Roon is no longer backing up. The computer I’m saving to has not changed. Attempting to force backup results in message: Backup Failed / Backup director not available.
If I try to edit the directory and browse for the folder, I can locate the folder I want, but when I select it, I get a message: “Error loading folder. Not Available”.
The ‘not available’ message suggests the machine containing the backups is no longer accepting connections. That could be space, permissions or firewall issues. I would secure a backup to an alternative location (USB?) and if that works look at the machine hosting the backups.
Thanks, Henry. I found a thread that covers Roon ROCK failing to connect to Windows 10 PCs due to a network setting that windows changed and roon doesn’t support. I can now see my Rock and it’s files, but it still isn’t able to backup to the PC for some reason. Same error messages.
I did connect a thumb drive to my core and it started backing up the files, but then failed after about 20 minutes. Still hoping to find a solution that will allow me to backup to my PC like the good ol’ days, though.
I can’t say, but why don’t you attach a portable (functional) drive to your ROCK core or fix your connectivity to the Win11 machine that you used previously?
You CAN enable network sharing on Win 11 that Rock is compatible with, but you will need to aquire some knowledge.
The way network devices communicate is particularly influenced by the operating systems used. Here, the network share for the newly installed Windows 11 is missing. If you can’t manage the update yourself like your device vendor, you should contact them. Here a network share must be set up, that can’t be done by the Roon team.
When there were no viruses, worms or other attacks on computers, the networks were open like a barn door and everyone could access many computers, NAS etc. without encryption, firewall, network shares or other techniques. cause damage. Now Apple, Microsoft, QNAP and co. make everything more secure.
If you don’t have enough IT knowledge to unlock the better secured network doors, get professional help on site, just like in all situations in life. This is just a place to learn, if you want to.
Hi, your initial information didn’t include the upgrade to Windows 11. That pins it down to Windows 11 and connection permissions which Windows considers to be low security. The answer is more likely to come from Windows support rather than Roon. It is not the Roon product that is at fault here, but it would be a show of good faith on their part if they could come up with possible solutions for you to try.
Here it is not the lack of authorization, but the low write speed, memory size or some other hardware reason. Please do not unload all problems undifferentiated and uninformed to the Roon team. This will not get you off to a good start in this community.