Unable to connect NAS drive to Roon on Apple M1 laptop (ref#SJBTFF)

What’s happening?

· Other

How can we help?

· I'm having trouble adding music to my library

Other options

· Other

Describe the issue

Just signed up for Roon. Unable to connect to NAS drive containing music. Using Apple M1 laptop with latest OS. NAS drive shows up as an entry on the network on the laptop with long address not like any of examples in Roon help documents. Unable to add this drive as a shared drive in Roon.

Describe your network setup

The most relevant detail is that I have a Linn Klimax DS device that plays my music. I have very strong wiFi but am operating the system through an ethernet connected laptop. Room seems to have found my Music folder on the laptop (which houses the Roon Server file also) but I cannot add the high resolution NAS drive, which houses about 135 gigs of music.

Hello @melissha ,

Welcome to the forum! Can you please clarify what kind of NAS model/manufacturer you are attempting to use? Have you tried to add it as a Roon Settings → Storage location and if so, did you encounter any errors in particular?

Hello: Attached is a copy of my earlier reply - mistakenly sent as reply to your email!

We need help figuring out the basic of Roon, attaching music sources, etc.

Thank you.

Hi @melissha,
It sounds like your NAS music folder is already shared on the network—please let me know if I’ve misunderstood that. If that’s the case, the next step is simply to add it to Roon as a network share.

Were you able to go through the instructions in the link @noris shared? That guide walks through exactly how to add a network share in Roon. If you run into any trouble along the way, feel free to share a screenshot or let us know where you’re getting stuck, and we’ll help you through it!

Hi Daniel:
As mentioned previously we do not understand how to properly find the network address of our NAS drive. The instructions It appears on our iMac’s directory but we cannot figure out how to denote it. The “Get Info” doesn’t show a network path on the iMac. We do not know if it is a SMB drive or not. Please advise if there is help available who can walk us through the add folder process so we can get Roon to do its thing. Thanks very much.

Do you know the address of the web interface of your NAS where you can access this screen?

“ From the ReadyNAS Admin Page, select System > Settings > Services.

You might try https://readynas.local/admin

Hi @melissha,

The file settings you’ve shared in your email screenshot indicated that this MacOS machine is mounting the NAS via AFP. This is a separate protocol for network shares from the one upon which relies (SMB 2.0 or SMB 3.0).

You will need to enter your NAS administration page as @DDPS suggested above and ensure that SMB 2.0/3.0 is enabled and is the default network sharing setup for this location. Log into your NAS’s web interface (usually accessible through your web browser) and navigate to the file sharing settings or service settings. Look for options related to SMB/CIFS or file services. Enable the SMB service and save the changes.

From there, the machine should generate a new address location starting with SMB instead of AFP. You can use this address to set up the network share in Roon. If that’s not working, you’ll need to make sure you follow the steps to enable file sharing here:

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Hello Connor: (My name is Guy and I help Melissa with her technical stuff as she had a stroke a while back and can’t figure it out).

Anyway - Melissa’s ReadyNAS drive (over ten years old) doesn’t seem to have any Netgear manuals or information for it.

I was able to get to a login page for the NAS drive administration page via the IP address, but the default login and passwords don’t work.

I do not know the next steps and worry that if I reset the ReadyNAS drive password it might erase the many gigs of content.

Any suggestions would be greatly appreciated so we can set up the drive for Roon access. Thanks very much.

Hey @melissha,

If you’re seeing the ReadyNAS login screen but default credentials aren’t working, it’s possible the password was changed at some point.

Here are a few suggestions to move forward safely:

  1. Try Common Defaults Again
    Double-check the default login combinations:
  • Username: admin
  • Password: netgear or password
    (It’s worth trying these in lowercase or with no password, depending on the model.)
  1. Don’t Reset Just Yet
    Avoid performing a factory reset, as that could erase data depending on the model and reset method. Some ReadyNAS units offer a “password recovery/reset” mode that preserves data—check for a “password reset only” option in Netgear’s support resources or forums.
  2. Use RAIDar (Netgear Tool)
    Download and install RAIDar (Netgear’s NAS discovery tool). It might help identify the exact model and offer password recovery tools or firmware access.
  3. Access via SMB / Finder / File Explorer
    If the NAS is already functioning on the network, try accessing shared folders directly without logging into the admin interface:
  • On a Mac: Finder > Go > Connect to Server, then type smb://<NAS IP>
  • On Windows: \\<NAS IP> in File Explorer
    Sometimes you can still read/write files even if admin access is unavailable.
  1. Check Physical Labels or Documentation
    Older NAS devices often have model numbers on the case. If Melissa can find it, we may be able to locate a manual or model-specific instructions online—even for legacy units.

Benjamin: Thank you very much for these suggestions. The next time I am over at Melissa’s house I will pursue the alternative methods you suggest.

Guy

Sounds like a plan @melissha , do let us know when you’re able to try those suggestions, thanks!