What’s happening?
· I'm having trouble with Roon ARC
What best describes your issue with ARC
· I can't log into ARC but I can log into Roon
How can we help?
· None of the above
Other options
· Other
Describe the issue
Hi, I cant connect with the server which is installed on my QNAP NAS. Roon works perfectly but not Roon Arc. My hardware: ONG Modem (fiber optic connection), AVM Fritzbox 7590AX Router (Port Forwarding enabled), QNAP TS-464 (NAT disabled, Firewall for Ports set).
I still get these failure message:
{
"ipv6_connectivity": {"status":"NetworkError","status_code":504,"error":"error: Error: ETIMEDOUT, response code: undefined, body: undefined connected? undefined"},
"ipv4_connectivity": {"status":"NetworkError","status_code":504,"error":"error: Error: ETIMEDOUT, response code: undefined, body: undefined connected? undefined"},
"external_ip": {"actual_external_ip":"194.aaa.bbb.jjj","actual_external_ipv6":"fe80:ddd:ddd:ddd:eee:fff:ggg:hhh","router_external_ip":"null"},
"status": "status": MultipleNatFound
,
"natpmp_autoconfig": {"status":"NotFound"},
"upnp_autoconfig": {"server_ip":"192.168.178.1","found_upnp":true}
}
Can you please support?
Describe your network setup
ISP GigaNetz, Nokia ONT G-0100-R (Modem), AVM 7590 AX (Router), MikroTik 328-24P-4S+RM (Switch), QNAP TS-464 (NAS)
