Unable to connect to ARC via iPhone and iPad (ref#W2MIPP)

Support
1

What’s happening?

· I'm having trouble with Roon ARC

What best describes your issue with ARC

· I can't log into ARC but I can log into Roon

How can we help?

· None of the above

Other options

· Other

Describe the issue

Cannot get Connect to ARC via iPhone nor iPad

Describe your network setup

Spectrum is my provider. I Have TailScale which "sees" both iPhone & iPad & PC Windows 11. ROON is grayed out. I have tried Port Forwarding using the following parameters: 192.168.1.3 5500 TCP

2

Hello @Christopher_Rogers ,

Thanks for reaching out with your message. If you are using Tailscale, you can set port 0 in the ARC configuration, as it doesn’t require port forwarding to work. When you try to connect via ARC, do you see any specific error messages? If so, can you share a screenshot of the error message you see? In Tailscale, have you configured the Windows 11 Server as the Exit Node?

3

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