Unable to connect to Core server after Roon version 2.1 update on macOS (ref#MXM0JE)

Support
1

Hi! What’s not quite right with Roon?

· None of the above quite fits

None of the above quite fits

· None of these quite match

Tell us what's going on

· Since installing the latest version of Roon, I've been unable to connect to the Core server.

Version 2.1 (build 271) production running on macOS.

Tell us about your home network

· The brand of the ESR router is Adtran.
Model: 854-6

2

Hi @rturcot,

Our diagnostics servers indicate that you’re using the Early Access version of Roon on at least one remote while your Roon Server machine remains on the public branch. This can cause connection problems.

Please uninstall Roon on that particular Remote and install the latest Production build. Alternatively, you can move your server to Early Access to retain parity.

Here’s a guide that can help either way: