Unable to Connect to Database After Attempting Wipe (ref#N0G8D3)

[Gerald_Cole]

Hi! What’s not quite right with Roon?

· None of the above quite fits

None of the above quite fits

· None of these quite match

Tell us what's going on

· wipe database

Tell us about your home network

· My roon database is a mess. I want to wipe it clean and start over. I have multiple backups. My Roon Server is an Inuos Zen Mk II.

[RalphH]

I just did exactly this only 2 days ago.
Follow the instructions in this thread:

Roon database reset without uninstalling

I am new to Roon. I am running Roon on a Synology DS918+ NAS and now that I understand Roon better I would like to reset and start again. Is there anyway to do this without having to uninstall Roon completely?

[alex_h (Alex)]

Hello @Gerald_Cole ,

Thanks for reaching out to our Support.

If you would like to wipe your database, you will need to complete the following steps:

1. Stop Roon Server on your machine.
2. Locate the database by following the instructions in [url=https://help.roonlabs.com/portal/en/kb/articles/database-location]this article[/url].
3. Rename your "RoonServer" folder to "RoonServer_old" (or you can delete it if you already have secure backups).
4. Start the Roon Server app again, and it will initialize a fresh database.

Please let us know if you have any questions regarding any of these steps.