Unable to connect to Nucleus after password change (ref#1WR29N)

Support
1

Hi! What’s not quite right with Roon?

· None of the above quite fits

None of the above quite fits

· None of these quite match

Tell us what's going on

· I was urged to change my password, which I did on my Roon account page. Now I can’t connect to my Nucleus via the Roon app.

It instructed me to place my IP address (140.248.44.0) into any web browser but it is a dead link and won’t take me where your instructions say it will.

Tell us about your home network

· Eero Max 7 Rounter
Netgear HS105 switch

2

Hi @Rick_Murray_Hunter,

Thank you for your post.

Entering the IP address into a browser allows you to access the Nucleus web administration page, where you can verify your server is online. If you’re not able to access this page from a MacOS and iOS device, try navigating to Settings → Privacy & Security and enabling local network access.

According to our own diagnostic servers, your Nucleus is currently (or was recently) online and connected to the internet.

Please share the screenshot you’re encountering in Roon here.

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