Unable to Connect to Qobuz Account

Support
1

Core Machine (Operating system/System info/Roon build number)

macOS Mojave Version 10.14.6
Roon 1.7 (build 521)

Network Details (Including networking gear model/manufacturer and if on WiFi/Ethernet)

Verizon FIOS G1100

Audio Devices (Specify what device you’re using and its connection type - USB/HDMI/etc.)

Ayon S10 2

Description Of Issue

I have been streaming music from my Ayon S10 via my Qobuz account which is connected to my Roon application. This has been working for the last two months but just stopped tonight. It appears as if my Qobuz account is no longer connected to Roon and Roon will not accept my password. I am still able to connect to my Qobuz account on the Qobuz website. Could you please let me know how to fix this issue?

3

Hi @Vasken_Setrakian,

Apologies for the trouble here! Often times a reboot of the Core machine will help in this type of situation. Can you give that a try and let us know how it goes?

4

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