· “Did not find UPnP service with WANIPConnection on network”
Have you successfully located and enabled the UPnP or NAT-PMP settings in your router's web UI?
· I've turned UPnP/ NAT-PMP on and ARC won't connect
Select the Diagnostic Keyword or Text String
· Something else
Don't give up yet.
· I'm stuck. I'd like to create a post to ask Roon Community for help.
Describe the issue
Unable to connect to Roon ARC
I am using Roon Rock, but Roon ARC displays ‘Not Ready’ and I cannot connect from outside my home Wi-Fi network. I am using an Aterm WH823A router with UPnP enabled. I have tried turning the feature on and off, but the status remains unchanged. What should I do?
{
"ipv6_connectivity": {"status":"NetworkError","status_code":504,"error":"error: Error: ETIMEDOUT, response code: undefined, body: undefined connected? undefined"},
"ipv4_connectivity": {"status":"NetworkError","status_code":504,"error":"error: Error: ETIMEDOUT, response code: undefined, body: undefined connected? undefined"},
"external_ip": {"actual_external_ip":"1.hhh.iii.jjj","actual_external_ipv6":"2402:aaa:bbb:ccc:ddd:eee:fff:ggg","router_external_ip":"null"},
"natpmp_autoconfig": {"status":"NotFound"},
"upnp_autoconfig": {"server_ip":"192.168.0.1","found_upnp":true,"error":"Did not find UPnP service with WANIPConnection on network"}
}
Describe your network setup
ISP: Megaegg Rooter: NEC Aterm WH832A Wired LAN connection Roon Server : Roon Rock (NUC8i3BEH)
Mr.Flibble
(Uncle Arnie fries them alive with his hex vision)
2
Thank you for reaching out and for providing the detailed diagnostic output.
The message “Did not find UPnP service with WANIPConnection on network” indicates that although your router responds to UPnP discovery, it does not support the required UPnP WANIPConnection service used by Roon ARC. This is why automatic port forwarding is failing.
Thank you for your response. I have tried from the top down and only when using Tailscale was I able to connect to ARC.
I have to turn Tailscale on and off on my smartphone, but it looks like this is the only way to do it.