What is the operating system of your Roon Server host machine?
· Roon Optimized Core Kit (ROCK)
What kind of device are you using to perform the login?
· iOS
Where are you trying to login?
· I can't log into Roon
Please try to restart your Roon Server by closing the Roon Server app in the taskbar (MacOS), task manager (Windows) or rebooting your Roon Server machine.
· No, the issue remains the same
Different device
· I cannot switch to a different device
Are you still facing the issue on the different device
· No, the issue remains the same
Record the timestamp
· any time
Describe the issue
Hi, I'm using Roon core kit through my iPhone. Today I can't connect not from iPhone nor from my Mac
Describe your network setup
it's not a new connection. the internet the same 4 yearst
Since you’re running macOS, the behavior you’re seeing is consistent with the newer, stricter Local Network permission controls in the recent macOS releases.
Please try the following steps:
Open macOS System Settings → Privacy & Security → Local Network
Make sure Roon and Roon Server are both enabled
Even if they are already enabled, please toggle them off and back on
Fully quit Roon Server from the macOS menu bar / task bar
Reboot your Mac
After reboot, launch Roon again and check if the devices is avaliable again.
Once these permissions are refreshed and the system restarted, your audio devices should reappear.
Please let us know if the issue persists after these steps, and we’ll continue from there.
MacOS and iOS privacy settings are the most likely culprit for this symptom. It sounds like you’ve already addressed the former.
If you haven’t already, navigate on your iPhone to Settings > Wi-Fi, tap the information button (i) next to the network, and toggle Private Wi-Fi Address to “Fixed”.
Let us know if you’re still having issues. While you might not have changed your network hardware or topology, system updates to your router firmware can introduce subtle changes to multicast handling that might interfere with Roon. We can likely identify any potential problems if you share the make/model of the router and/or mesh network you use.