Affected Product
Roon
Roon Issue Category
Installation or Setup
Description of Issue
Hi
I just renewed my subscription ( 1 month free trial so far ) to Roon, after a year off.
When I sign in on Safari, I can connect to my account correctly, and I see the status of my Roon Rock ( System on vers. 1.0 build 227, database and Rock Software on vers. 1.8 build 1021 ) is all clear.
However when I sign in on the MacOS App, click connect to the Roon Core, and enter my credentials, I get a “Network error, please check your internet connection”
Obviously the connection is ok since it picks up the infos on Safari.
Please help 
Cheers
JP
Roon Core Platform
Roon Optimized Core Kit (ROCK)
Roon Core Specifications
OS version 1.0 build 227, ROON soft vers. 1.8 build 1021, on Intel NUC 10FNH
Connected Audio Devices
Bluesound Node 2i
Home Network Details
Roon core connected through ethernetdirectly to the router