Unable to connect to Roon Server after update (ref#8JYU4T)

Is Roon Server running?

· No, Roon Server is not running.

For Roon connectivity to work properly, both Roon Server and Roon Remote need to be turned on.

· I can't turn on Roon Server, I need help.

Describe the issue

After update I get the message "Connect to Roon Server, but nothing happens

Describe your network setup

Roon server running on Synology 220+

Tried to reboot?

2 posts were split to a new topic: MacOS Update to Sequoia Resulting in Missing Zones

A post was merged into an existing topic: All audio zones missing after updating Roon to latest version (ref#TU9CH9)

Hi @Bjorn_Lofdahl,

Did you migrate your RoonServer to a different machine? We can see the Synology, but there’s an additional RoonServer instance currently active that is associated with your account.

If you’re migrating for troubleshooting, then is the issue persisting on the new setup?

If it wasn’t your intention to launch RoonServer on a second device, then you’ll need to exit RoonServer as a background process, locate the second database in a folder called “RoonServer,” and delete it on this second machine.

Yes, I did migrate my Roonserver to this Macbook when I could not find the Synology. The problem is persistent: I still can not find the Synology when searching “find Roon OS”. What do you recommend me to do?
Thanks for your response!
Björn

But that’s to be expected. Roon OS is the operating system used in the Nucleus and ROCK/NUC systems - Synology have their own operating system - and it is not Roon OS.

I understand that. The exact phrase is “find ROON OS server”, and I have a Roon server on the Synology NAS. But Roon can not find that server after the latest Roon update.

You aren’t running Roon OS (this is a standalone operating system), you’re running Roon Server on a NAS. Therefore, do not use this link; it’s for Nucleus and NUC running Roon OS only.

Please post a screenshot of this. It seems very odd.

Hi @Bjorn_Lofdahl,
I will echo what @Geoff_Coupe said. Please provide a screenshot of what you are seeing.

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