What is the operating system of your Roon Server host machine?
· MacOS
What kind of device are you using to perform the login?
· Mac
Where are you trying to login?
· I can't log into Roon
Have you been redirected to [https://account.roon.app](https://account.roon.app) (the Roon login page) in your browser?
· No
Please try to restart your Roon Server by closing the Roon Server app in the taskbar (MacOS), task manager (Windows) or rebooting your Roon Server machine.
· No, the issue remains the same
Different device
· I cannot switch to a different device
Are you still facing the issue on the different device
· No, the issue remains the same
Record the timestamp
· When attempting to log in, when I press "select" login does not progress to Home Screen. Just stays on blinking black Roon icon. Thursday, March 26, 2026 q6 2:34 p.m.
Describe the issue
After logging to Roon with my user id and password, I am unable to connect with the Roon server installed on my Mac. After entering my login info, I click connect and am unable to make it past Roon icon in center of my screen. Will not progress beyond this stage.
Describe your network setup
Xfinity is ISP. Router is Xfinity Gateway. Server used to work on my Imac. Stopped allowing me to connect to server approximately one month ago.