Unable to connect to Roon Server (ref#DGAXRU)

Hi! What’s not quite right with Roon?

· None of the above quite fits

None of the above quite fits

· None of these quite match

Tell us what's going on

· Cannot connect to Roon Server

Tell us about your home network

· Starlink

Hey @Simon_Anderson,

Thanks for writing in and for sharing your report! Sorry to hear you’re having issues connecting to your Server.

From your screenshot, it looks like Roon Server is running properly from the Jellyfish on your macOS taskbar - go ahead and click it to confirm you see your server ‘Running’.

The next thing to investigate would be your macOS firewall - the easiest test would be to temporarily disable your firewall and see if you’re able to connect. If this works, then we’ll want to ensure Roon is then listed as a proper exception to your firewall settings. Here’s more information around this:

We’ll be monitoring for your reply, thank you!

Hi @Simon_Anderson,

Do you have a mesh network or second router in this setup?

This thread will soon auto-close without any further responses, so please let us know if we can still provide any assistance here. Thank you!

This thread is now closing due to lack of response. You can reactivate it anytime by submitting a new tech support request. Thank you.