Unable to delete profiles in Roon (ref#8N29EH)[Ticket in]

[Don_Turner]

Hi! What’s not quite right with Roon?

· None of the above quite fits

None of the above quite fits

· None of these quite match

Tell us what's going on

· Unable to delete profiles

Tell us about your home network

· Unifi Cloud Gateway (router) Unifi USW Flex Mini (switch) Nucleus One connected via ethernet Cat 6.

[Don_Turner]

Message in my RoonServer_log

[mjw (Father! Father! Resist not! Let us destroy the core! Set us free!)]

I can reproduce this with a test profile. Clearly a regression.

[Don_Turner]

Thanks for testing and confirming.

[vadim]

Hello @Don_Turner

Thank you for reaching Roon support.

We’ve discussed this with our senior QA and development teams. The team is investigating some possibilities here and, as soon as that investigation is complete, we’ll be sure to follow up ASAP.

You have our apologies for the trouble here, and we’ve greatly appreciated your patience as we continue investigating this tricky issue. We’ll be in touch as soon as we can.

[vadim]

Hey @Don_Turner

Thanks for performing that test, we have added this info to the investigation ticket. The ticket has been submitted for developer review, meaning that this may take some time to be reviewed.

There aren’t any additional details needed at this time, so we will go ahead and close the thread for the time being, and if any other questions arise after the developers have reviewed the case, we will re-open the thread and reach out once more.

Thanks again for your report, and thank you in advance for your patience as the ticket progresses through the development queue for review.

[Don_Turner]

@vadim Understood, and thank you.

[Don_Turner]

Update as of 7:23 pm 3/24/26, I am able to delete profiles.

[mjw (Father! Father! Resist not! Let us destroy the core! Set us free!)]

Ditto.  

[vadim]

Hello @Don_Turner

Thank you for the update.
The fix was pushed to our cloud infrastructure, and this functionality got back to normal.
Enjoy your music!