Unable to display complete Tidal playlist in Roon (ref#H66L0T)

Support
1

What’s happening?

· Something else

How can we help?

· I'm having trouble adding music to my library

Describe the issue

My complete Tidal playlist is not displayed in Roon. Only 70% has downloaded and displayed in the Roon library. How can I download the all 100% of my Tidal playlist to Roon?

Describe your network setup

Spark modem model 2

2

Hi @jacks.espace,

Thank you for your post. Let’s first clarify your intentions - do you mean that your Tidal playlists aren’t syncing with your Roon library?

Tidal tracks aren’t available for download, either in Roon or ARC (Tidal only offers local downloads in their native app due to music industry distribution agreements well upstream of Roon).

Did you create these playlists in Tidal itself? How recently did you create them? Sometimes there’s a short lag - up to a day, in some cases - for content to populate in Roon via the Tidal API.

Please restart RoonServer. If the issue still appears, please share the name of both a playlist affected and the Settings → Library → Import Settings page.

Thank you!

3

Hi Connor, thank you for your message.
Issue has been solved. Used: Settings>Services>Tidal>Force manual resync.
Many thanks.

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