Unable to download and install latest update (ref#WVDYVX)

Support
1

Hi! What’s not quite right with Roon?

· None of the above quite fits

None of the above quite fits

· None of these quite match

Tell us what's going on

· I can't download the last update. Click on the window 'update now' doesn't work.

Tell us about your home network

· MERGING Nadac+Player / RAVENNA AES67 / Mac Mini 2024 / Internet Switch ZYXEL 10 PRO / CISCO mini switch 5 / OS Tahoe 26.2

2

This happens from time to time. Simply re-download the app from the Roon Labs website and manually reinstall it.

3

Hi @KDM !

What @DDPS says is right.

Just go to the downloads page of Roon:

and download the latest available version of Roon (in your case it is mac as we suppose).

Then make a backup of your current installation (as a safety measure) and just replace in your Applications folder old Roon App with the newly downloaded version.

Let us know please how did that work for you.

Have a nice day!

Regards.

4

Everything seems perfect with the new installation from the Roon website. Thanks

Edit : It also seems to me that this has fixed a proxy issue (but I’m not sure if the app was the cause: I’ve made a lot of changes to my switches and docks over the past week).

1 Like
5

Hello @KDM

We are happy to hear that the issue is solved. Enjoy your music !

6

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