Unable to download software on Windows 11 (ref#X7QEF8)

Hi! What’s not quite right with Roon?

· None of the above quite fits

None of the above quite fits

· None of these quite match

Tell us what's going on

· Software will not download on Windows 11

Tell us about your home network

· don't know

Hey @warddouglas20, welcome to the community, and thanks for the report.

If the Windows 11 installer will not download, we need to narrow down whether this is being blocked by the browser, Windows itself, or the network path to the download.

Before we go further, could you let us know:

  • Which browser you are using when you try to download Roon
  • What happens exactly, for example, does the download not start, fail partway through, or report an error
  • Whether you are on a work, school, or home network
  • Whether you are downloading from the main Roon download page or another link

If you can also tell us whether other downloads work normally on that same PC, that would help us separate a browser issue from a broader network or Windows setting.

Once we have that, we can point you to the right next step. :+1:

Microsoft Edge

The download goes through but when opened it is just garbage

Home network

Downloading from the main Roon website

This download didn’t go through (yet).

A file name ending in .crdownload is a temporary file signifying an unfinished download. It’s first being downloaded with this name and renamed only after the download is finished.