Unable to filter duplicates in library after upgrade (ref#ROD2UT)

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· None of the above quite fits

None of the above quite fits

· None of these quite match

Tell us what's going on

· I've just upgraded my device. I'm now seeing 51,000 tracks, but in my old setup I had 51,000 tracks, but through duplicates it brought my count down to 41,000. I can't seem to figure out the proper setup to show only the 41,000 that are the best quality. I know how to use improver on a playlist but I need to run my whole library through that as it was otimized on my other set up.

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· Nuc Roon Optimized Core Kit

Not the most intuitive setting when you’re thinking “duplicates”, but I believe you’re looking for

Settings > General > Show hidden tracks and albums

Thanks for your reply @s73nm I think I’m looking to “hide” duplicates. My setting is “No” but I only want to see the 41,000 highest quality (like the set up from my previous set up) and now it is showing all 51,000 including duplicates.

When moving to the NUC, did you restore a backup of your database or did you start from scratch?

In case of the latter, have all your albums been identified? When an album has not been identified, it will probably not be recognized as a duplicate. Also, differences between albums such as a different number of track can also be a cause for albums not being identified as a duplicate.

Maybe the FAQ provides some useful information for you?

Yes, I restored from backup.

Thanks for the share @s73nm

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Hey @Mark_Wooters,

Thanks for writing in and for sharing your report!

After you restored from your backup, did you edit your existing watched folder path at all? Where does your local library reside? Did you move it at all during your migration to your new server?

If yes, then you’ll want to navigate to your Roon Settings > Storage and ensure you’ve updated your watched folders to reflect the same path they held with your prior server.

Let me know if this makes sense and if you have any questions along the way! :+1:

Hi @Benjamin My backups have failed, although I did do one manually, and I have the backup from the transition over to the NUC. The initial backup failed because music was playing so I will see how it goes tonight.

On my other setup the backup started HEAP (not sure what that means) > Backup > RoonBackups I forget what was in front of HEAP. When I try to back up to this manually, it fails. so my question is, on the new setup it says Roon Optimized Core Kit > HEAP > Backup > RoonBackup. Should it be pointing at where my Roon Optimized Core KIT is, for example: \\xxx.xxx.x.xxx\Music>RoonBackups? OR do I have to create a folder on my core kit? When I built the NUC I built it with 512K and 16GB RAM. If I have to create a folder on my Nuc I could use your assistance setting this up. I still have the monitor up and connected.

Thanks!

Mark

Hey @Mark_Wooters,

Thanks for the update! “HEAP” isn’t a standard Roon technical term—it’s almost certainly the Volume Label of a drive you previously used. When you see Roon Optimized Core Kit > HEAP > Backup, Roon is looking for a specific folder on a drive that it tagged with that name (likely a USB drive or a partition from your previous setup).

If you aren’t sure where that drive is now, Roon will keep failing because it’s looking for a “ghost” location.

Should you backup to the ROCK (NUC)? Short answer: No.

ROCK is designed so that the OS drive (your 512GB SSD) is strictly for the Roon operating system and the database.

  • The OS Partition is Locked: You cannot manually create folders on the ROCK system drive.
  • The "Basket in one Egg" Problem: You never want your backup on the same physical drive as your live database. If that SSD fails, you lose both your Roon setup and the very backup meant to save it.

To fix this, you should point your Roon backups to one of two places:

Option A: A USB External Drive (Easiest)

  1. Plug a USB drive into the back of the NUC.
  2. In Roon, go to Settings > Backups.
  3. Click Backup Now (or Edit a scheduled one).
  4. Choose Add, then select the USB drive from the list.
  5. Create a folder named RoonBackups on that drive and select it.

Option B: A Network Share (NAS or another PC)

If your music is stored on a different machine (e.g., \\xxx.xxx.x.xxx\Music), you can create a folder there called RoonBackups.
  1. In Roon, go to Settings > Backups > Add.
  2. Select Add Network Share.
  3. Enter the network path (e.g., smb://xxx.xxx.x.xxx/Music/RoonBackups) and your credentials.
I hope this helps and makes sense! Thanks, Mark 👍

I was able to set it up via my NAS to back up every 4 days. Can’t get it to back up on my NUC. Keep getting invalid signal path error.

Hi @Mark_Wooters,

With the NUC being your machine that is running ROCK, how are you attempting to save a backup to it? Via a USB drive as mentioned in my prior response?

You mention Signal Path - this surrounds the audio path your song takes as it’s played through your endpoints, and doesn’t touch anything with backups. You may be referring to an invalid network path in this case?

Also, things did seem to get sidetracked here, are you still seeing issues with duplicate tracks?

Go to Settings > Storage and carefully review all watched folders. If there are two entries pointing to the same music (e.g., one leftover from the old Grimm setup and one from the NUC/NAS), removing the duplicate watched folder would likely bring the count back down.

Thank you!

@benjamin I was putting in a thumb drive to the back of the NUC/ROCK as someone wrote me from your team. That didn’t work so I just backed it up to my NAS and I have it set up to back up every four days and maintaining the last 10 backups. The issue I’m having is getting rid of the red triangle letting me know that it is not backing up from NUC to HEAP and the error triangle won’t go out. So if I get a real error I won’t know. How can I delete that. And yes I have many duplicates. What I am doing is manually going through every album and saving the one with the better resolution and I the higher “ROON S#”. Any guidance is welcomed.

Hi @Mark_Wooters,

Understood - I’m glad to hear you’ve managed to get your backups squared away.

Since you’re no longer backing up to the NUC, can you navigate to your Roon Settings > Backup and remove the NUC from your scheduled backups?

Click your Scheduled Backups > Locate the NUC backup share you have > Edit > Delete

Could you share some screenshots of what you’re seeing specifically? Manually selecting the higher quality certainly works, albeit tedious.