Unable to find Roon on network and access settings via Internet Explorer (ref#MMOLL0)

Support
1

Hi! What’s not quite right with Roon?

· None of the above quite fits

None of the above quite fits

· None of these quite match

Tell us what's going on

· ant find roon on the network,also refreshed everything and need to install the codecs again,BUT i cant get into the settings thro internet explorer as it wont connect through explorer,ive been trying for hours ,everything is allowed through my firewall also

Tell us about your home network

· New Sagem router cs39000 and 2 switches which are working well

2

By “New”, do you mean a replacement router and did the issue start at the time of it’s replacement?

3

Hi @Michael_Turner2,

SMB may need to be enabled here. If you are trying to get to the share on a Windows machine, please take a look at Enabling SMB Guest Access for Roon Nucleus, ROCK on Windows.

Let us know how that goes.

4

No it’s not been on my PC network for a while,it’s actually installed on a nuc connected to my network

5

Hey @Michael_Turner2,

Thanks for the reply! To confirm, did you run through the steps @noris shared above? I believe they’ll allow you to connect.

6

Thanks, I’m now allowed to enter the settings.all set up now