Unable to find Zones/players in different rooms (ref#XSEH6E)

[Max_Lahyani]

What’s happening?

· Other

How can we help?

· None of the above

Other options

· Other

Describe the issue

I can't find any of my Zones/players in different rooms

Describe your network setup

Swisscom router in Switzerland.I am not new to Roon.Just renewed subscription.

[vadim]

Hello @Max_Lahyani,

Thank you for reaching out to Roon Support — it’s nice to see you again!

Could you kindly provide a bit more information about your issue?
Which exact zones are you expecting to see in the Audio settings? Are the devices you’re expecting to see Roon Ready, Roon Tested, AirPlay, Chromecast, Roon Bridge, USB DACs, System Output, or HQPlayer zones?

It would also be helpful if you could describe your network setup — for example, is everything wired, are there any routers, managed switches, mesh systems, or anything similar involved?

Looking forward to your reply so we can assist you further!