How do I unsubscibe? I cannot get Roon to work. I purchased a PS Audio Airlens and it seems I need a Roon account to make it work but I've spent countless hours trying to get a Roon account working but I can't get it to work, apparently it is way to technical for me so I am going to send the Airlens back to PS Audio and I want to close my Roon account immediately please, so how do I close my Roon account?
The AirLens is nothing more than a streamer. It functions as a Roon endpoint, but it does not run Roon server. You still need a multipurpose or dedicated computer for that.
As noted in the banner atop every forum page, Roon Support is out of the office for the holiday weekend. Your account will not be closed before next week.
Hi @George_Kerekes,
The technical support team is here to help you. Can we try to help you get your Airlens set up with Roon? What problems are you having with your Roon account? I can see that you successfully set up a Roon server. I can see that your trial runs out in a few days. If you’d like to keep troubleshooting I can ask our accounts team to extend your trial.