Unable to log in due to 'You're already signed in' message on Mac Mini (ref#UQKMVK)

Support
1

What’s happening?

· I'm having trouble logging in

Where are you having trouble logging in?

· I can't log into the Roon app

Describe the issue

You’re already signed in.

Sometimes I need to log in but I can’t because I receive the message “you’re already signed in”. I can solve the problem by unauthorizing my device (Mac Mini), but then I loose some settings after reauthorizing.

Describe your network setup

Mac Mini connected to an Apple Time Capsule with an Ethernet cable

2

Click Unauthorize.

1 Like
3

Hi,

Sometimes Roon licensing server gets confused and thinks the current Roon Server is an additional different installation.

Just press the unauthorise icon, it’s quite safe, and then login as normal.

4

Hey @Serge_Nelissen,

@Jim_F and @Carl are correct here - that should ease the process for you the next time it happens!

Happy listening :notes: :drum:

5

I knew this already, but after doing so, I need to reassign the device and change the volume limits. It is a bug that needs to be corrected. Agree?

Thanks,

Serge

6

This topic was automatically closed 24 hours after the last reply. New replies are no longer allowed.