Unable to Log In to ARC App on iPhone 15 - Error: "InvalidRecaptcha" (ref#GMHQKM)

[Jeff_Ward2 (Jeff Ward)]

What’s happening?

· I'm having trouble with Roon ARC

What best describes your issue with ARC

· I can't log into ARC but I can log into Roon

Describe the issue

On my new iPhone 15, I can no longer login on the ARC app.
It errors as “InvalidRecaptcha” Logging in to Roon works fine.

Describe your network setup

Eero Pro 6

[Menzies-Old]

This may, or may not help

@noris

An InvalidRecaptcha error usually happens when there is something blocking the captcha request - like a popup blocker or a firewall. Please check your iOS Settings → Safari and ensure that you have Block Popups set to Off. If you have any kind of external firewall such as a Pi Hole of Pfsense, please ensure communication is allowed through. If you’re still having issue after checking these settings, please let us know the below details so that we can better assist, thanks!

[Jeff_Ward2 (Jeff Ward)]

Thanks, that did it— it was the pop-up blocker.