Unable to log in to Roon app after update due to 'InvalidCallback' error [Issue Resolved]

What is the operating system of your Roon Server host machine?

· Roon on a NAS (Synology, QNAP, ASUSTOR)

What kind of device are you using to perform the login?

· Android

Where are you trying to login?

· I can't log into Roon

Different device

· I cannot switch to a different device

Are you still facing the issue on the different device

· No, the issue remains the same

Record the timestamp

· 15:27 local German Time

Describe the issue

While trying to lock in over the roon android and also Apple app, I am Everytime getting an 'invalid callback' message. Locking fails because the referral from your web based services to the respective app(s) fail. That's REALLY BORING!

Describe your network setup

My setup worked perfectly before!

Same region, same problem on all remote devices. Whenever I try to log into account.roon.app I get the “Invalidcallback” error.

Hello everyone,

Thank you for your patience and for taking the time to report this issue. We are aware of the login failures caused by the ‘InvalidCallback’ error. Our team has identified the root cause, and a fix is actively in progress.

We will continue to post updates in this thread as they become available. Thank you for your ongoing patience in the meantime! :folded_hands:

2 Likes

The error seems to have been resolved, at least here in Central Europe. Managed to log in again.

Good news! We’ve released a fix for the login issue, and things should be working smoothly again. :tada:

Please try logging in now, and let us know if you run into any issues. Thanks for your patience while we worked through this!

2 Likes

Thanks! Working now.