What is the operating system of your Roon Server host machine?
· Windows
What kind of device are you using to perform the login?
· Android
Where are you trying to login?
· I can't log into Roon
Please try to restart your Roon Server by closing the Roon Server app in the taskbar (MacOS), task manager (Windows) or rebooting your Roon Server machine.
· No, the issue remains the same
Are you still facing the issue on the different device
· No, the issue remains the same
Record the timestamp
· What?? It's happened several times in the last half hour.
Describe the issue
Cannot log in to roon. Says invalidrecaptcha. Deleted app on phone and reinstalled. Same issue. Tried changing settings on phone. Same issue. Tried logging in on pc and web. Same issue. Frustrating. Why is this happening?
The “invalidrecaptcha” error means the in-app browser is failing Google’s security check. Please try the following:
When the login page opens inside the Roon app, look for the Share or Options button and select “Open in Chrome” or “Open in browser”. Complete the login in a full browser instead of the in-app WebView — this should bypass the reCAPTCHA issue.
Wanted to follow up on this. Were you able to try opening the login page in Chrome or another full browser instead of the in-app window, so we can get around the reCAPTCHA check? If that worked, let us know, and if not, send us the result and we can dig in further, thanks.
FYI, I’ve had this issue off and on for a while now. Currently happening every time I try to logon to the forum using firefox. Got frustrated and decided to hammer on it until it gives in. So clearing the error message and trying again goes through on the fifth try ever time.
