Unable to Log in to Roon ROCK with Guest Credentials (ref#WLRN3P)

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1

Hi! What’s not quite right with Roon?

· None of the above quite fits

None of the above quite fits

· None of these quite match

Tell us what's going on

· try to access roon rock newly installed, cannot's log in with guest account and guest pw

Tell us about your home network

· Asus ax-86u

2

Microsoft has recently increased security around SMB networking. Please follow the steps given in this article to handle it:

3

Hi @rodar93

Thanks for reaching out. Based on your description, it looks like Windows is blocking access to the Nucleus/ROCK internal storage due to its security settings regarding “Guest” access.

This is a common behavior in recent Windows updates (10/11), where the system automatically blocks network shares that don’t require a password. Since Nucleus is designed to be accessible without a password for convenience, Windows essentially puts up a barrier.

We have a step-by-step guide on how to adjust this setting in Windows so you can copy your music files:

Please give those steps a try and let me know if you are able to connect afterwards!

4

Thanks, will give it a try. Happy new year

5

thanks you very much, happy new year

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